Coordenação de Customer Experience Mercado Amazônia
País :Brasil
Estado :São Paulo
Estado/Distrito :São Paulo
Cidade :SÃO PAULO
Categoria :Comercial/ Vendas
Tipo de contrato :Efetivo
Tipo de emprego :A tempo inteiro
Descrição do cargo
OUR PEOPLE, TOGETHER, LEAD WITH CONSCIOUSNESS.
At Natura, we have the potential to drive meaningful transformations. This is made possible through the innovative products of Natura and Avon; the memorable experiences of Bluma's beauty services and our financial education platform, Emana Pay. Brands and services that are relevant to those who use them and recognized for our commitment to leading regenerative businesses.
Role Type
Permanent
What will you be doing here?
Responsável pela conexão de Supply Chain e time de vendas, ado pelos indicadores de serviços e experiência do Cliente, guardião da política de serviços e voz da força de vendas em todas áreas que impactam a experiência da consultora.
What knowledge and experiences will you need to bring to share with our network?
What will you find here?
We are more than just a workplace: we build and live the Well-Being Ecosystem daily, based on the harmonious relationship between each individual, their surroundings, and the environment they are part of. In addition to offering benefits focused on social, physical, financial, mental, and emotional well-being, we promote an environment of prosperity, belonging, and purpose, strengthening a solid network of , expanded awareness, and respect for diversity, equity, and inclusion.
We are a movement that transforms the way of living and doing business across 14 countries in Latin America, always guided by consciousness.
Do you know someone at Natura?
If so, ask for their corporate email and use it to request a recommendation when applying for a position. It's an excellent opportunity to strengthen your network and advance in our selection process!
Natura celebrates and embraces diversity in all its forms and pluralities.
We encourage #Women, #BlackPeople, #PeopleWithDisabilities, individuals from the #LGBTQIA+ community, #PregnantWomen, and people aged #50+ to apply for this position
At Natura, we have the potential to drive meaningful transformations. This is made possible through the innovative products of Natura and Avon; the memorable experiences of Bluma's beauty services and our financial education platform, Emana Pay. Brands and services that are relevant to those who use them and recognized for our commitment to leading regenerative businesses.
Role Type
Permanent
What will you be doing here?
Responsável pela conexão de Supply Chain e time de vendas, ado pelos indicadores de serviços e experiência do Cliente, guardião da política de serviços e voz da força de vendas em todas áreas que impactam a experiência da consultora.
What knowledge and experiences will you need to bring to share with our network?
- Representar Supply Chain no mercado Amazônia (Região Norte + MA e PI);
- Desdobrar evoluções de serviços em Supply Chain para força de vendas;
- Capturar através da proximidade com campo e análises de indicadores de serviços/ experiência, problemas e oportunidades e mobilizar interfaces para correção de erros/ evolução dos serviços;
- Liderar projetos que impactam regionalmente a experiência do cliente;
- Participar dos rituais de voz do cliente, reunião com interfaces, Comitê Tático CX e WR de Serviço;
- Cuidar da Satisfação da Consultora de Beleza.
What will you find here?
We are more than just a workplace: we build and live the Well-Being Ecosystem daily, based on the harmonious relationship between each individual, their surroundings, and the environment they are part of. In addition to offering benefits focused on social, physical, financial, mental, and emotional well-being, we promote an environment of prosperity, belonging, and purpose, strengthening a solid network of , expanded awareness, and respect for diversity, equity, and inclusion.
We are a movement that transforms the way of living and doing business across 14 countries in Latin America, always guided by consciousness.
Do you know someone at Natura?
If so, ask for their corporate email and use it to request a recommendation when applying for a position. It's an excellent opportunity to strengthen your network and advance in our selection process!
Natura celebrates and embraces diversity in all its forms and pluralities.
We encourage #Women, #BlackPeople, #PeopleWithDisabilities, individuals from the #LGBTQIA+ community, #PregnantWomen, and people aged #50+ to apply for this position